Launching soon on the Shopify App Store

testfeed

FAQ

The questions we get asked.

What TestFeed actually does, what it deliberately won't do, and what it costs. Everything here is the honest answer rather than the flattering one — if the tool can't do something, this is where we say so.

A 1950s information clerk at her desk, mid-answer, behind a red INFORMATION sign

Why test at all

The case for checking before you commit.

How is this different from just guessing with extra steps?

The same simulated shoppers see every version, so the comparison is controlled — the only thing that changes is what you wrote.

Why should I trust this over my own instinct?

It's not instinct versus shoppers. It's your instinct, tested before you commit, instead of after.

Why not just run a real A/B test?

A/B tests need real visitors, split in half, for weeks — and that's still true even if you've got the traffic for one. TestFeed needs 200 simulated shoppers and about as long as it takes your coffee to go cold.

Risk to your store

What this touches, and what it never touches.

Is this an A/B test?

No. We never split your live traffic.

Do you message my customers?

No. Real customers are never contacted.

What happens after I apply a version?

It goes live on your product immediately. If you change your mind, one click undoes it — no time limit.

What if my product has changed since I set up the test?

TestFeed won't overwrite it. Applying is blocked if the live product no longer matches what you tested.

What you get back

The number, the labels, and how both are made.

Will this tell me how much extra money I'll make?

No. It helps you choose which version is stronger. It does not predict sales.

What if the results are close?

That's normal and useful. It means the change wasn't distinct enough.

How do you turn a written reaction into a score?

Shoppers write a real reaction, not a star rating. We compare that writing against a benchmarked set of known purchase-intent responses and convert it into a likely buyer share. Nobody's asked to rate anything — ratings are where this kind of tool usually goes wrong.

How do you decide a clear winner?

Ten points apart, and the ranges don't overlap — that's a clear winner. Five points, leaning toward. Any closer, and it's a genuine tie, not a rounding error.

Fit and constraints

Where it works, and where it deliberately stops.

What if I don't have much order history yet?

TestFeed works with zero history. The deeper store-shaped value needs some sales data, but you don't need to wait to start.

Can I test more than one change at once?

Not in a single test. One element per test, so you know exactly what made the difference.

Privacy

Private by design, not by policy.

Is my customer data safe?

We never ask for names, emails, phones, or addresses, and the process never contacts your customers directly.

Pricing and trial

The short version. Full detail on the pricing page.

What does this cost?

Four tiers, from $49/mo. Entry gets you 3 tests a month and a 14-day free trial, so you find out whether it's worth it before you're billed for it.

Is there a free trial?

You can try our Entry tier free for 14 days. Long enough to run a real test, not just read about one.

Try it on your own store.

Book a demo and we'll run your first test with you.

Direct install from the Shopify App Store arrives in a few weeks.